Enli Customer Support is available during normal business hours, Monday through Friday, 6:00 AM to 5:00 PM Pacific Time. This excludes the following Enli holidays.
- New Year's Day
- New Year's Eve (closing at 2:00pm Pacific)
- Martin Luther King's Birthday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve (closing at 2:00pm Pacific)
- Christmas Day
- Day afer Christmas
After-Hours Support Services
Although Enli does not provide after hours support, for customers who need professional services outside of the Standard Support hours, Enli can provide After Hours Support Services if the request is received at least seven days in advance. For details about scheduling and fees, see Available Support Services.